I confess to shouting a lot at the TV this Christmas period. I've been watching more telly than normal and have been confronted with the pathetic standard of creative work in this country at present - sweeping generalisation I know - it is time for the winter sales and we all know how hard it is to write decent ads which don't start with 20% off NOW. But really. MFI the furniture chain are busy telling us they've changed with an overproduced commercial - only to replace it with stills and price flashes when the sale really gets going which suggests very strongly that no they haven't really changed have they?
The most annoying ad has been PC World's TV campaign which features the staff talking animatedly about how great the prices are and what a huge surprise it is that aforementioned laptop is quite so cheap. I know this is adland but I'm sure PC world staff have more to talk about than this. Whenever I see them they are rarely talking to each other because there are so few of them they have to spread out.
But then I realised that like the Halifax the ad isn't aimed at me - but at the staff. They're more likely to pick up on what the offers are and that they're supposed to find these offers exciting and attractive customers that they may be more likely to back the ads when customers come sprinting in asking for technical advice. I've never been given any information in PC World without joining a queue and waiting for 5 minutes so I hope the campaign works.
And then the Currys Group (which owns PC world) announced a profits warning and I started to wonder why they had spent quite so much money on ads. Sales are 25% down - they announce dolefully - then almost as an aside - they bought too many laptops. Which drove me straight to their website to see what the bargains were and if they were any good.
This is my fundamental problem with advertising - despite all the brand onion stuff and production values, advertising is a blunt instrument - you can see the strategy a mile off and it costs a small fortune. It must have hurt a lot to tell the City of London that the sales aren't looking too good - but its a much cheaper way of telling customers that there are big markdowns on the way. The really smart brands are finding ways to talk to their customers that don't involve adspend - until we figure out how to achieve ad effects without ad budgets the share of advertising is going to go on falling.